Refund Policy

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We offer the equivalent of Amazon Prime in terms of shipping & refunds to improve our customers’ shopping experience.

The corresponding core terms & policies are as follows:

  • 2-Day Free Shipping Sitewide(most areas)
  • 60-Day Return Policy
  • Customer Privacy Protection
  • 60-Day Return Policy

We provide 60-day returns on orders fulfilled at and, depending on the circumstances, can offer a full refund. The returned item should be unused and sent back with the original package box.

You may not qualify for a full refund under several circumstances:

  • The returned item is not sold by
  • The returned item was received for more than 60 days
  • The returned item is not in the same condition when it was received in terms of product condition, original packaging and accessory bags
  • The returned item does not match the ordered item


Return & Refund Procedures

Contact to request a return label with order information provided.

After receiving the return label, please send or bring your package to the designated site.

Your refund will proceed within 2-3 business days after we receive & check the item.

Note: 1. Buyers should receive notification emails throughout the process.