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How do you calculate your shipping and handling charges?
We offer free shipping and handling for all products in our store.
Can you deliver my order to PO Box?
We only deliver to verified physical addresses. We do not deliver to PO Boxes.
What if my item/package arrives damaged?
Please check your item carefully when receiving it. If the package appears damaged, please complete the following steps:
- Take detailed photos of the damages.
- Email us via info@rbmgroup.us immediately and attach the photos.
- We will contact you directly with the next steps.
- DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company.